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Customer Care

Description​

Front-end design described HERE

Customizations​

General Inquires​

Genereal Inquires are the same for all divisions.
User can add this information:

  • Rich Text
  • Field for embed code

Warranty​

User can create an item for each State warranty policy.
For each state, user can upload "Homeowner Guide" PDFs.
For each state, user can create multiple warranty policies.
Waranty policy can be embedded form code or external link, proided by user.

  • State name
  • Rich Text module
  • Homeowner Guide (s). PDF files.
  • Policy Form(s)
    • Name of the policy
    • Policy type (form, link)
    • Rich text field
    • Field for embed code

General Inquires Tab​

All states will use the same form for general Inquires.
Form provided by third party service as embedded code:

<script
  type="text/javascript"
  src="https://gehanhomes.formstack.com/workflows/js.php/customerservice"
>
</script>
<noscript>
  <a
    href="https://gehanhomes.formstack.com/workflows/customerservice"
    title="Online Form"
  >
    Online Form - Customer Service
  </a>
</noscript>

CMS Module Design​


Where each field goes: